Frequently
Asked Questions
Thank
you for visiting Amador Flower Farm! Below is a list of commonly asked
questions. If you don't see an answer to your questions, please contact
us at sales@amadorflowerfarm.com
or click here for our address, telephone,
and fax number.
All orders received by Thursday are shipped the following Tuesday
by UPS unless a later ship date is requested. You can also pick up
your order the next Tuesday afternoon and save shipping charges. Orders
are dug on Monday and air dried for Tuesday shipment unless you specify
an alternate Monday. We do not ship out-of-state orders during holiday
weeks. Plants shipped during the winter months may be dormant or have
weathered foliage. Shipping Details
ORDERING
When will you process my order?
Are your products guaranteed?
Can I order a gift certificate online?
Can I use my gift certificate for an online order?
Do you have a mail-order catalog?
Do you ever substitute a product?
Can I cancel or change my order?
Is there a minimum order?
I don't like to order on-line, can I call or mail my order to you?
SHIPPING
How will you ship my order?
When will you ship my order?
What if I live outside of the Continental United States?
Can I dindicate when I want my order to ship?
Are there any Agricultural Regulations?
What happens if an item is received damaged?
Can you ship to my P.O. Box?
Can you deliver to my office address?
Can I track my order?
HORTICULTURE
How can I determine the proper time for planting?
When should I transplant and divide my daylilies?
What do I need to do if we get severe winter weather?
What if I cannot plant my daylilies right away?
VISITING
I'll be in California soon, can I visit Amador Flower Farm?
